Privacy Policy

We are registered with the Information Commissioners Office under the Data Protection Act under registration number: ZA032800 for our organisation Submission Support Ltd t/a “Passport Advice & Services” and only use and retain personal details in compliance with the Act. You can visit the ICO’s website at:

Your Personal Data

We have a strict privacy policy where by your personal details are only shared with His Majesty’s Passport Office. Your personal or contact details are not shared with other third parties for marketing or any other purposes. All web forms and credit/debit card pages on our website have SSL / https:// encryption to ensure that all of your personal and payment information is entirely secure at all times.

Removal of Data

You can request that we remove your details from our database at any time simply contact us here >


You can request that we stop sending you free SMS text messages regarding the service/s you have requested by contacting us here >

You can easily find an “Unsubscribe” link to all system sent emails at the bottom of each and every email.

Cancellations & Refunds

You can request a service is cancelled and a refund issued by completing this online form >