Newport Passport Office

The address for the Newport passport office is as follows:

Nexus House
Mission Court
NP20 2DW

The opening times on Monday to Friday are 8.00am to 5.00pm

On Saturday the office is open from 8.00am to 15.30pm.

If you are driving there is a spacious car park nearby. If you are travelling by train, the station is nearby the passport office and the main city center. Newport passport office is well sign posted from the train station.

When you arrive for your appointment, you will have to pass through security- which involves going through airport type security, your bags will be x-rayed and you will be required to empty your pockets and take off your belt. You will then go to reception, where you will be asked for your booking reference number and given a ticket for your appointment. You will then wait until your ticket number is called. Once called, you will go to the clerk, submit your documents and they will ask you a series of questions to confirm your identity. Next you will be directed to the payment desk, in order to pay for your passport. If using the premium service you will be given a time to collect the passport, this also applies with the fast-track service unless you specify that you would like to have your new passport delivered,

If you are choosing the fast track service, your passport will be delivered via courier or Royal Mail recorded delivery. If the courier cannot get hold of you and requires a signature, a calling card will be left, so that you can arrange re-delivery or pick the passport up from a secure collection point.

If you are using the premium service, you can pick up your passport at the same office so you submitted your application to. You will need to ensure that you have the receipt which was given to you when submitting your documents. If somebody else is picking up your passport form on your behalf, they will require the following:

– An authorization letter signed by the passport holder, which gives them permission to pick up the passport,

– Proof of their identity such as their own passport, a drivers license or a utility bill which has been issued within the last 3 months

– the receipt issued by the passport office when the application was submitted.

For frequent travelers an option for a ‘jumbo passport’ is available, this has 48 pages as opposed to the standard passport which has 32 pages. The ‘jumbo’ passport costs £85.50. A passport must have space in it in order to travel, there must be enough room for entry and exit visa stamps or travel may be an issue.


Passport Validity

In order to travel to certain countries you must have more then 6 months validity remaining on your passport or your travel may be restricted and you could potentially be turned away at immigration. Her Majesties Passport Office strongly recommends that you renew your passport if you have under 6 months left. Any remaining time left on your passport will be transferred to your new passport (a maximum of 9 months).


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