Newport Passport Office

The address for the Newport passport office is as follows:

Nexus House
Mission Court
Newport
Gwent
NP20 2DW

The opening times on Monday to Friday are 8.00am to 5.00pm

On Saturday the office is open from 8.00am to 3.30pm.

If you are driving there is a spacious car park nearby. If you are travelling by train, the station is nearby the passport office and the main city center. Newport passport office is well sign posted from the train station.

When you arrive for your appointment, you will have to pass through security- which involves going through airport type security, your bags will be x-rayed and you will be required to empty your pockets and take off your belt. You will then go to reception, where you will be asked for your booking reference number and given a ticket for your appointment and asked to take a seat in the waiting area until your ticket number is called.

Once called, you will go to the clerk, submit your documents and they will ask you a series of questions regarding the application. If using the Premium Service you will be given a time to collect the passport which will be at least 4hrs later and maybe the following day if after 12:30pm.

If using the Fast Track 1 week service your passport will arrive in the post 7 days after the application was accepted (or 8 days if the application was lodged after 12:30pm). If the courier cannot get hold of you and requires a signature, a calling card will be left for re-delivery or collection of the passport from them.

If you are using the Premium Service, you pick up your passport at the same office so you submitted your application at. You will need to ensure that you have the receipt which was given to you when submitting your documents. If somebody else is picking up your passport form on your behalf, they will require the following:

– An authorization letter signed by the passport holder, which gives them permission to pick up the passport

– Proof of their identity such as their own passport or drivers license 

– the receipt issued by the passport office when the application was submitted.

For frequent travelers an option for a ‘jumbo passport’ is available, this has 50 pages as opposed to the standard passport which has 36 pages. The ‘jumbo’ passport costs £11 more. A passport must have space in it in order to travel, there must be enough room for entry and exit visa stamps or travel may be an issue.

Passport Validity

In order to travel to certain countries you must have more then 6 months validity remaining on your passport or your travel may be restricted and you could potentially be turned away at immigration.

His Majesty’s Passport Office strongly recommends that you renew your passport if you have under 6 months left and you are planning to use it for international travel.